TESCO - Autism Quiet Time

Event

What is the event?

Hello my name is Jo-Ann D’Costa Manuel, my family and I are weekly shoppers at Tesco. I have two children and my youngest who is nearly 8 years old has a diagnosis of Autism.

Poster

Tesco shopping was always an impossible experience for us due to the sensory overload and lack on public awareness. With lots of visits, strategies and support we now can enjoy our weekly shopping trip with ease.

A recent survey by the National Autistic Society highlighted 75% of parents in the UK feel most isolated in supermarkets due to lack of understanding and sensory discomforts. I have joined forces with Tesco to introduce a Weekly Quiet Hour to make the shopping experience more accessible to adults, children and families living with Autism. Creating public Autism Awareness is also at the core of this service. Please find below some of the changes you may notice during the Autism Quiet Hour. Thank you for your understanding and support. Jo-Ann

Director – Autism Parent Empower

Autism Quiet Hour store changes

• All staff undergone initial autism training and briefing

• Doors at entrance will be left open

• Quiet Hour signs placed around the store

• Instore music turned off

• Escalators at the back of the store turned off

• No staff packing shelves

• Display TV’s turned off

• Tannoy’s turned off

• Lights Dimmed

• Allocated quiet zones

• Visual maps and social stories available at Customer Services

• Visuals on each aisle

• Allocated till for payment

• Staff members to help pack to speed up process at till point

• Hand dryers in toilets turned off

• Public awareness.

When is the event?

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Free to attend?

Regular event?

Contact Details
Location Details

TESCO Extra,
Hazelwick Ave,
Crawley,
RH10 1GY