Adult Social Care
Page updated: 3rd March 2022
Local authorities have to make sure that those most in need receive the highest level of support, and that everyone is treated fairly. West Sussex uses national guidelines called 'eligibility criteria' to help us understand whether people have eligible social care needs. This applies to people needing social care support and to carers.
When moving between adult and children services a new assessment will be done.
An assessment will help review what care and support you/your young person may need. It is important for you to be involved in your assessment. You know better than anyone what you need to life a good life.
How do I request an assessment from Adult Services?
If your young person is over 18 and not known to Social Care go through the Adult Care Point by either:
If you are and adult and known to Social Care speak to your Social Worker.
Appealing a decision
An appeal is a request for a review of a decision(s) taken by local social care officers about your eligibility to receive funded social care, your assessments, your personal budget or your support plan. It is one of a range of options for dealing with concerns or complaints.
We try to make sure that we always provide a high-quality service and sort problems out straight away wherever possible, but we know that there may be times when you are not satisfied. Our appeals process provides a simple way for you to request a review of the decision(s) and to receive a quick response.
Read the easy read version of the document here
Where can I get independent impartial support?
Where can I find more information?
Comment or Complain about adult social care
Let us know what you think of the adults' social care service you've received.
Raise a Concern about an adult?
What to do if you think an adult is being harmed, abused or neglected.
If you think the danger is immediate phone the police now on 999!
Further information on what adult abuse or neglect is and the things you can do to help yourself can be found on West Sussex Connect to Support. and the West Sussex County Council website
What is the future of adult social care?
Related pages
- Moving to adult health care
- Further Education
- Pathways to work
- WorkAid - Supported Employment Scheme
- Supported Internships
- Independent Travel Training
- Apprenticeships
- Finding a Disability Confident Employer
- Independent Living
- Inclusion within the community
- National Resources
- Get help at work if you’re disabled or have a health condition (Access to Work Fund)
- Positive and Possible - SEND Employment Support
- Staying Safe, Bullying and Child Sexual Exploitation