Coronavirus (COVID-19): information, advice and frequently asked questions

Coronavirus (COVID-19): National and Local Information and Guidance

UPDATED: 19th November 2020


We know this is a difficult time as families are adjusting to this new way of living. We hope that this page will be able to help by giving specific information that you need, tips and advice on how to help and support your child at home, and also answer any questions you may have.


If you know of any information or guidance that could be added to these pages, then please let us know by emailing [email protected]. Also, if you have any questions and cannot find the answer here, then please get in touch with us.


General information and guidance

From the 5th November England will be in another national lockdown for 4 weeks which will last till the 2nd December. Information on this is available on the Government website. There is also information available on Education and Childcare Settings during the new lockdown.

If you are in need of support there is a range of ways you can access it. The West Sussex Community Hub has more information on this.

There is 'Guidance for parents and carers on supporting children and young people’s mental health and wellbeing during the coronavirus (COVID-19) pandemic'. You can also look on the Local Offer for counselling services.

If you want to have a look at COVID-19 cases across the country then have a look at the Governments interactive map.

If you are having to attend any meetings with professionals virtually then these 'Top tips for virtual SEND meetings' will be of use to you.

For fun activities and even more advice look at the Shorts Breaks Wiki

Accessing Childcare During the Current National Lockdown

The government have confirmed that, unless clinically extremely vulnerable, all children should be attending school and early years provision.

Parent carers will be able to access other childcare activities (including wraparound care) where reasonably necessary to enable parents to work, seek work, attend education or training, or for the purposes of respite care for parent carers.

It is anticipated that most families in these circumstances will continue to access childcare following their usual patterns, or reduce the amount of childcare to reduce the risk of the spread of infection. However, if you do need to access additional childcare during this period, please speak to your current provider or contact the Family Information Service (01243 777807) who can support you to find childcare. For information about help with the costs of childcare, please visit the government website. You can also view more detailed information on childcare during lockdown.

During the COVID-19 pandemic, parent carers should be aware that it may not be possible for childcare providers to offer the same level of provision as they have previously. This could be due to a number of factors, including:

  • The measures needed to reduce the risk of the spread of infection – for example, implementing social distancing and keeping children in bubbles
  • A reduction in staffing – for example if some staff members are unable to work due to being clinically extremely vulnerable, or being unwell or needing to self-isolate, or if someone in their household is unwell and needs care

    Please speak to you childcare provider to try and resolve any difficulties and contact the Family Information Service if you would like some additional support.

    Please note the resources below were from the Lockdown that occurred in Spring, please bare this in mind when viewing them.


    Information from Central Government

    Information about First-teir Tribunals

    More national information and support available