Local Offer Officer

Comments

• Posted by localoffer on 22 Mar 17 16:18

  Local Offer Peer Review with Surrey County Council. Session organised by Mott MacDonald:

  "All in all, we feel that this is a good attempt to deliver a Local Offer within the extensive legislative requirements:

  • Reasonably well presented site reflecting its maturity – it seems to have had a consistent approach to development

  • Most areas of information would appear to be covered

  • The site demonstrates a good approach to the Local Offer; it seems to have prioritised quality over quantity, but this has led to a relatively small number of services

  • As the ‘shop window’ on the SEND system, it gives the impression of a well joined up, coherent underlying SEND system

  • We felt that the way of finding information and services was rather ‘linear’ with a slightly negative impact on usability."

• Posted by localoffer on 22 Mar 17 16:17

  Local Offer released a program of Webinars 2017 - feedback:

  • "Your first Webinar today was very successful. I have already shared my experience with my organisation and passed on the downloaded copy of the Webinar. I am unsure yet where to find the recording of the Webinar on your web site but when found I will signpost this to customers. I have already emailed the link to your web site to a parent. I look forward to future Webinars from you."

  • "This is a great way to disseminate information. I much prefer this than having to go somewhere to find this kind of stuff out.Thank you for taking the time to do it!"

  • "CDC's and SENCO's are not signposting to the LO to parent careers. Plus GP's. What can be done across the county to signpost people to its great selection of services and support?"

  • "Great webinar though and easy to use."

  • "Personally I Knew the majority of the content - But would of been helpful for parents etc."

  • "Would be better for it to be interactive so you can browse through the website yourself."

• Posted by localoffer on 22 Mar 17 16:15

  Local Offer Roadshow 2016 - 2017 feedback:

  • "Knowledgable - helpful website"

  • "Information given was measured and appropriate and gave specific advice"

  • Really helpful, gave me a clear run down of the Local Offer website and gave me a few ideas of days out etc."

  • "I know now how to navigate the Local Offer and how to find out information about my son's EHCP"

  • "Staff very friendly and informative"

  • "Has given me ideas of things to look up on Local Offer"

  • "Very helpful"

  • "Very good being shown now to use the website, how to navigate round it. Signposted local events suitable to my child"

  • "Extremely helpful staff, very informative"

  • "The information will help me when undertaking CFAs with families needing services"

  • "It makes the website more real and it seems easy to use - made me want to go and look at website"

  • "Charlotte showed me how to use the website and it was useful to see what was available for parents/carers and young people, as well as professionals"

  • "Session very relaxed able to look through the site able to ask lots of questions one to one with advisor thus able to ask questions relevant to my role."

  • "Helped understand the criteria to access services, how it linked with our service, discussed how we can use the Local Offer roadshow to come to our special guardaneship + adoption support morning to talk about services"

  • "Would be helpful to be clear about criteria e.g. CDT PB / Additoional needs, maybe good to have CDT work aw well, great to have leaflet + free training"

  • "Had heard of the Local Offer - I now understand what this is. This could benefit my service greatly (LADO)"

  • "Clear understanding of how to use thte site. Help with advise on services for specific children"

  • "As a new ASYE I was unaware of this service. I found the session very informative and enlightening. I have taken away more leaflets to share with members of my team. Really Really useful information."

  • "Three families I am currenlty working with - and feeling a bit stuck! The team were fantastic and helped me with oodles of advice and support. Best 45 mins I spent today!"

  • "It was great to be shown how to create a pinboard to send to families direct"

  • "Had not used the website sufficiently and this gave me the opportunity and time to explain and consider it"

  • "I appreciated being shown the website in person and the different types of searches you can/can’t do and the Pinboard function which is brilliant!"

  • "Staff were able to ask questions and get clear answers to any issues. Learnt new things about the site such as pin board and think this will be really useful."

  • "Very Helpful"

  • "New to role so useful to learn about the site and have some input"

  • "It was really helpful to see the Local Offer Website and be guided through it. I admit that I was aware of the site previously but had not really taken the time to see how useful it is."

• Posted by localoffer on 24 Jan 17 18:47

  "I just wanted to say how much I enjoyed meeting and getting to know the other Local Offer Ambassadors over dinner at Strada. I'm so pleased to be a Local Offer Ambassador, as the Local Offer provides a wealth of information on services and events for families who have children or young adults with additional needs." (Comment left via the Feedback plugin 5th of May, 2016)

• Posted by localoffer on 24 Jan 17 18:35

  'Local Offer' feedback left via the feedback button "great" on searching services on score of 7/10

• Posted by localoffer on 24 Jan 17 18:33

  "The EHCP Annual Review information is almost impossible to find. I have spent a long time looking.... and given up a couple of times. In short, it is buried and needs to have a clearer independent heading. Thanks.

  Great improvements generally since I last visited the site. Well done and thank you." Feedback left via the feedback function

• Posted by localoffer on 05 Oct 16 14:31

  "Thankyou for the training session last week, it was very helpful, I am very impressed and am keen to help other families develop their understanding of the LO. If I discover that there are several families who might attend a training session at either of the two schools I relate to, would you like to run sessions there, or do you want me to try to promote?"

  This feedback was left via the feedback button and then posted by the Local Offer Officer.